Premium Property Management

Five Star Group LLC manages vacation rental properties in Ohio's Amish Country, delivering exceptional guest experiences with hands-on hospitality and a personal touch.

Properties We Manage

Cabins, treehouses, lodges, and cottages across Ohio's Amish Country.

Who We Are

Five Star Group LLC is a property management company based in Millersburg, Ohio. We manage vacation rental properties in the heart of Ohio's Amish Country, handling everything from guest bookings and property maintenance to hospitality services and on-site guest support.

In addition to property management, we offer direct-to-consumer gift certificates for stays at our managed properties, as well as optional in-room hospitality add-ons such as welcome baskets, firewood bundles, candles, snack packages, and celebration packages — all delivered directly to guests at check-in or during their stay.

We do not sell third-party gift cards, open-loop prepaid products, reloadable stored-value products, or payment services for other businesses.

Horse and buggy in Ohio Amish Country

Company Details

Legal Name Five Star Group LLC
Business Type Property Management
Address 4365 State Route 39, Millersburg, OH 44654
Customers Direct-to-consumer (individual end customers)
Operations United States

Our Services

Full-service property management for vacation rentals in Ohio's Amish Country.

Treehouse property exterior

Property Management

End-to-end management of vacation rental properties including listing optimization, guest communication, scheduling, and operational oversight.

Core Service
Evergreen cabin exterior

Maintenance & Upkeep

Ongoing property maintenance, cleaning coordination, inspections, and turnover management to keep every property guest-ready.

Core Service
Cozy cabin interior

Guest Services

Hands-on guest support from booking through checkout — including check-in coordination, local recommendations, and on-site assistance.

Core Service
Gift certificate

Gift Certificates & Add-Ons

Direct-to-consumer gift certificates for stays at our managed properties, plus optional in-room hospitality packages to enhance the guest experience.

Guest Offering

Gift Certificates & Hospitality Add-Ons

First-party products sold directly to individual consumers for use at properties managed by Five Star Group LLC.

🎁

Digital Gift Certificates

First-party digital gift certificates for stays at properties we manage. Sold in fixed denominations and delivered digitally by email. Redeemable only with our company for accommodations and related services at our managed properties.

Digital Delivery Fixed Denominations First-Party Only
🍂

Welcome Baskets

Curated gift baskets featuring local artisan products, fresh treats, and comforts delivered to guests upon check-in at our managed properties.

On-Site Delivery Fixed Price
🔥

Firewood Bundles

Seasoned firewood bundles prepared and delivered on-site for guests to enjoy during their stay at properties with fireplaces or fire pits.

On-Site Delivery Fixed Price
🎆

Celebration & Snack Packages

Candles, local snack boxes, celebration packages, and other hospitality add-ons delivered directly to guests at check-in or during their stay.

On-Site Delivery Fixed Price

Gift Certificate & Add-On Fulfillment

Simple ordering and delivery for our guest offerings.

1

Order Online

Customers browse our offerings and complete a standard online checkout with payment verification and fraud screening.

2

We Deliver

Gift certificates are delivered digitally by email. In-room packages and add-ons are delivered on-site to guests at our managed properties.

3

Enjoy the Stay

Gift certificates are redeemed for stays and related services. Add-ons are enjoyed by guests during their property visit.

Simple, Transparent Pricing

All products are sold at fixed prices with no hidden fees.

Gift Certificates

  • Sold in fixed denominations
  • Redeemable only for stays and services at our managed properties
  • Delivered digitally by email
  • Not reloadable or transferable for cash
  • No expiration fees or inactivity fees

In-Room Add-On Packages

  • Fixed-price packages
  • Welcome baskets, firewood bundles, candles
  • Local snack boxes and celebration packages
  • Delivered on-site at check-in or during stay
  • Available to add during booking or separately

Our Policies

Clear and fair policies for all customers.

Refund Policy

Gift certificates may be refunded within 30 days of purchase if unused. In-room add-on packages may be cancelled for a full refund up to 48 hours before the scheduled check-in date. Refunds are issued to the original payment method.

Delivery & Fulfillment

Digital gift certificates are delivered by email, typically within minutes of purchase. In-room packages and hospitality add-ons are delivered on-site to guests at check-in or during their stay at our managed properties.

Customer Verification

All orders go through standard online checkout with payment verification, fraud screening, reservation matching, and manual review when needed. We do not sell to resellers or third-party distributors.

Important Disclosures

Five Star Group LLC does not sell third-party gift cards, open-loop prepaid products, reloadable stored-value products, or payment services for other businesses. All gift certificates sold are first-party products, valid only for stays, services, and items at properties managed by Five Star Group LLC. Our products are sold directly to individual end customers.

Contact Us

Have questions about our properties, services, or guest offerings? We're here to help.

Address

Five Star Group LLC
4365 State Route 39
Millersburg, OH 44654

Hours

Monday – Friday
9:00 AM – 5:00 PM EST